1. Introduction
Cool Beans AS ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website coolbeanspiano.ca and use our educational services.
2. Information We Collect
We may collect the following types of personal information:
- Full name and contact information (email address, phone number)
- Physical address and location data
- Information about your musical interests and experience level
- Course enrollments and educational progress
- Payment and billing information
- Browser type, IP address, and website usage data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing educational services and piano lesson programs
- Responding to your inquiries and requests for information
- Processing course registrations and enrollments
- Sending educational materials and course updates
- Improving our website, programs, and customer experience
- Complying with legal obligations and regulatory requirements
- Preventing fraud and ensuring website security
- Marketing and communicating about new courses or programs
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your explicit consent (e.g., when you submit a contact form)
- Performance of educational contracts and service agreements
- Compliance with Norwegian and Canadian legal obligations
- Legitimate interests in operating our educational services
- Protection of your rights and the rights of others
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist in operating our website and programs
- Payment processors for course enrollment and billing
- Legal authorities when required by law or court order
- Educational partners who help deliver course content
6. Data Retention
We retain your personal information for as long as necessary to provide our educational services and comply with legal obligations. You may request deletion of your data at any time by contacting us at [email protected]. We will retain educational records, receipts, and legal documents as required by Norwegian law.
7. Data Security
We implement comprehensive security measures to protect your personal information, including:
- HTTPS encryption for all website communications
- Secure password storage and authentication protocols
- Regular security audits and vulnerability assessments
- Restricted access to personal information by authorized personnel only
- Secure backup systems and disaster recovery procedures
While we implement robust security measures, no method of transmission over the internet is entirely secure. We encourage you to use strong passwords and protect your personal devices.
8. Your Privacy Rights
As a data subject under applicable privacy laws, you have the following rights:
- Right to access: Request a copy of your personal information
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restrict processing: Limit how we use your information
- Right to data portability: Receive your data in a portable format
- Right to object: Opt out of marketing communications and certain processing activities
- Right to withdraw consent: Revoke consent you have previously given
To exercise any of these rights, please contact us at [email protected] with your request.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you use our site, remember your preferences, and provide personalized content. You can control cookie preferences through your browser settings. For detailed information about how we use cookies, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by Cool Beans AS. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our educational programs serve learners of all ages, including children. We comply with applicable laws regarding children's privacy. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us immediately at [email protected]. We will take steps to remove such information and terminate the child's participation in our services if necessary.
12. International Data Transfers
Cool Beans AS is based in Norway and serves educational programs throughout Canada. Your personal information may be transferred to, stored in, and processed in Norway and Canada. These countries have data protection laws that may differ from your home country. By using our website and services, you consent to the transfer of your information to these jurisdictions.
13. Contact Information for Data Requests
If you have questions about your personal information, wish to exercise your privacy rights, or need to contact our Data Protection Officer, please reach out to us:
Cool Beans AS
Skogveien 21
9552 Øksfjord
Norway
Email: [email protected]
Service Area: Canada
14. Complaints and Regulatory Authority
If you believe Cool Beans AS has violated your privacy rights, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or the applicable regulatory authority in your jurisdiction.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with an updated effective date. Your continued use of our website and services constitutes your acceptance of any changes.
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions. Any legal proceedings arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of Norwegian courts.
17. Additional Information
For additional information about our data protection practices, please consult our Terms of Use and Cookie Policy.
Last Updated: January 1, 2026